Publication: Unfolding the Intra-organisational Perception Gap in Decision-Making

Contemporary Issues in International Business, 2018, p171-189, Palgrave Macmillan

Shasha Zhao, Marina Papanastassiou, Yiannis Bassiakos, Evis Sinani, Robert Pearce

This chapter explores the dyadic relationship between headquarters and in terms of their perceptions of decision-making loci and associated organisational structure. By comparing the responses of parents of Greek Multinational Enterprises (MNEs) and their subsidiaries, we find evidence in favour of a perception gap in terms of decision-making between headquarters and subsidiaries. We argue that future research needs to carefully consider and account for the perception gap and point out the importance of the role of MNE managers in removing such barriers in order to achieve effective decision-making.